Legal Information

This Legal Information page explains who operates this website, how the operator is registered in the United Kingdom, the rules that apply when you use the site, and the rights and remedies available to you. It is written in plain English and forms part of a set of policies that should be read together. Where this page refers to other policies, those documents are published on this website and are named in plain text below.

Last updated: 2 November 2026

1. Identity of the Website Operator and Its Role

This website is owned and operated by buzzlino (“we”, “us”, “our”, “the operator”). buzzlino is the trading identity used for the commercial activity described on this site: the delivery of professional training courses and related educational services focused on live media feeds and broadcast operations. That activity includes instruction in professional video operation, live signal management, content distribution, camera work, and the creation of reliable, high-quality feeds for news programmes, television broadcasting and live streaming productions.

The operator is responsible for all content published on this website, for the courses advertised here, for the personal data collected through the site, and for the contractual relationship created when you book a course or purchase a service. buzzlino acts as the data controller for the purposes of United Kingdom data protection law in respect of personal data collected through this website.

All commercial activity conducted through this website is carried out in compliance with applicable United Kingdom law, including consumer protection, e-commerce, data protection and electronic communications legislation.

2. Legal Form, Registration Details, Tax Identifiers, Licences and Responsible Representatives

2.1 Legal form and registration

The operator is a private limited company incorporated in England and Wales. A private limited company is a separate legal person: it can enter into contracts, own property and incur liabilities in its own name, and the liability of its shareholders is limited to any amount unpaid on their shares. The company is registered with Companies House, the United Kingdom registrar of companies, and its public filings — including details of its directors and its accounts — are available for inspection by anyone.

Legal form: private limited company
Place of registration: England and Wales
Company Registration Number: 02867466
VAT Registration Number: GB 645 085 923
Trading name: buzzlino

Under the Companies Act 2006, a company must display its registered name, its place of registration, its company registration number and the address of its registered office on its websites and business correspondence. Under the Electronic Commerce (EC Directive) Regulations 2002 and the VAT Act 1994, a commercial website must also provide an email address at which the business can be contacted and, where the business is VAT registered, its VAT number. This page is intended to satisfy those requirements in full.

2.2 Tax identifiers

The VAT registration number shown above allows you to verify the operator’s VAT status using the public VAT checker maintained by HM Revenue & Customs. Prices for courses and related services are stated inclusive of VAT where the applicable rate applies. Where a customer is a VAT-registered business and supplies a valid VAT number, a VAT invoice is issued and normal input tax rules apply. Our accounting records, invoices and receipts are kept in accordance with United Kingdom tax requirements.

2.3 Licences and regulated activity

Providing training and educational services in media production is not a licensed or regulated activity in the United Kingdom. The operator is therefore not required to hold a specific operating licence, professional authorisation or accreditation in order to run the courses advertised on this website. Where a course relies on third-party software, hardware or broadcast platforms, any terms imposed by those suppliers are described in the course materials and do not replace this page.

2.4 Responsible representatives

Responsibility for the operation of this website and for the services offered on it rests with the directors of the company. The identity of the directors is recorded at Companies House and can be inspected there free of charge. Formal legal notices should be addressed to the company at its registered office, as set out in section 3 below.

3. Registered Office and Available Contact Details

The company’s registered office, which is the address at which formal documents and legal notices may be served, is: Broadcast Centre, 201 Wood Lane, London W12 7TP, United Kingdom. The registered office is not necessarily a location at which courses are delivered or at which visitors are received; course venues, times and arrangements are confirmed at the time of booking and in the joining instructions.

3.1 Contact routes

You can reach us in the following ways:

Email: rbm.uk.as.programme.materials@redbeemedia.com
Telephone: 020 8495 5000
Postal address: Broadcast Centre, 201 Wood Lane, London W12 7TP, United Kingdom
Contact form: available on the Contacts page of this website

The contact form is the quickest route for course enquiries, booking changes and requests relating to personal data, because it records your message together with the information we need to answer it. We aim to acknowledge enquiries within a small number of working days. Please include your booking reference where your enquiry relates to an existing booking, and tell us if you need a reply in a particular format or by a particular deadline.

3.2 Formal notices

Notices that must be given in writing under our Terms and Conditions, including notices relating to cancellations, complaints or contractual disputes, should be sent by email to rbm.uk.as.programme.materials@redbeemedia.com or by post to Broadcast Centre, 201 Wood Lane, London W12 7TP, United Kingdom. A notice is treated as received at the time it is actually read, or, if sent by post within the United Kingdom, a reasonable period after posting.

4. Purpose, Scope and Intended Audience of the Website

This website exists to describe and sell the operator’s training courses and related services, to allow visitors to enrol and pay, and to provide supporting information about the practical skills involved in live media feeds — professional video operation, live signal management, content distribution, camera work, and the creation of reliable, high-quality feeds for news programmes and television broadcasting.

The content is aimed at media professionals, broadcast and streaming technicians, production and control room staff, students of film and television studies, corporate communications teams, and organisations that run live events or produce content. It is written for readers in the United Kingdom, although the site is accessible internationally. Nothing on this website is directed at children, and the services are intended for adults aged 18 or over, or for organisations acting through adult representatives.

The website is commercial in nature. Material published here is general information about our courses and is not professional, legal, engineering or safety advice on which you should rely for a specific broadcast decision. Where a course includes practical work with live equipment, the instructor’s direction on the day always takes precedence over anything written on this website.

5. Rules for Access to and Acceptable Use of the Website

You may browse this website and use its features for lawful purposes connected with learning about or purchasing our services. Access is granted on a temporary basis, and we may change, suspend or withdraw any part of the site without notice, including where we need to carry out maintenance or where we are required to do so by law.

5.1 Acceptable use

When using the site you agree not to:

break any applicable law or encourage anyone else to do so;
attempt to gain unauthorised access to the site, its servers, or any connected system or network;
introduce viruses, malware or any other harmful material;
copy, scrape, frame, mirror or republish substantial parts of the site, or use automated tools to harvest content or data;
use the site to send unsolicited advertising or marketing, or to impersonate the operator or any other person;
interfere with the proper working of the site or place an unreasonable load on our infrastructure;
post or transmit material that is defamatory, discriminatory, obscene, misleading or otherwise unlawful.

5.2 Enrolment, accounts and credentials

Where an account is created, you are responsible for keeping your login details confidential and for all activity that takes place under your account. Information you provide during enrolment must be accurate and up to date, particularly where it affects the equipment you will use or any access requirements we need to accommodate. We may suspend or close an account where these rules are broken, or where we reasonably suspect fraud or misuse.

5.3 Consequences of breach

If you breach these rules, we may take such action as we consider appropriate, including suspending access to the site, cancelling a booking in accordance with the Terms and Conditions, and reporting the matter to the relevant authorities or disclosing information to them where we are required or permitted to do so.

6. Ownership and Permitted Use of Website Content, Trademarks and Other Intellectual Property

All copyright and other intellectual property rights in this website and in its content — text, course descriptions, layout, graphics, video, audio, illustrations, data and code — are owned by the operator or are used under licence from their owners. The operator’s trading name, logo and any associated marks are protected. Other product, platform and company names mentioned on this site may be the trademarks of their respective owners and are used only for identification and descriptive purposes.

You may print or download extracts of pages for your own personal, non-commercial use, and you may quote short passages with a clear acknowledgement of the source. You must not otherwise reproduce, modify, distribute, sell, sublicense or exploit any part of the site, and you must not use our marks without our written permission. Course materials supplied during training are licensed for the personal use of the delegate and remain our property or that of the licensor; they may not be copied, shared or used to deliver competing training.

If you believe that material on this website infringes your rights, please contact us using the details in section 3 and we will investigate promptly.

7. Accuracy, Availability and Proportionate Limitations of Liability

We take care to keep the information on this website accurate and current, but course content, schedules, software versions, equipment and pricing can change. The site is provided on an “as available” basis, and we do not promise that it will always be uninterrupted, secure or free from errors or omissions. Any reliance you place on general information published here is at your own risk.

Nothing in this page excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for any breach of the statutory rights you have as a consumer, or for anything else that cannot lawfully be excluded. Subject to that, we are not liable for losses that were not reasonably foreseeable, for loss of profit, business, goodwill, data or opportunity, or for any indirect or consequential loss arising from your use of this website.

Where a course is delivered at a third-party venue or involves third-party equipment and platforms, those suppliers’ own terms may apply in addition to ours.

8. External Links and Third-Party Content

This website may contain links to other websites, and third-party content such as embedded video players, fonts or analytics. Links are provided for convenience and information only. We do not control those sites or resources and are not responsible for their content, availability, accuracy, security or privacy practices. A link does not imply endorsement. When you follow a link, you leave this website and the terms and privacy policies of the destination site apply. You should read them before providing personal data.

9. Privacy, Cookies and Data Protection

9.1 Personal data (UK GDPR and the Data Protection Act 2018)

We process personal data lawfully, fairly and transparently, and only for specified purposes: handling enquiries and bookings, administering courses, taking payment, meeting our legal and accounting obligations, and — where you have consented — sending you relevant updates. We keep data only as long as necessary and apply appropriate technical and organisational security measures. Under the UK GDPR and the Data Protection Act 2018 you have rights of access, rectification, erasure, restriction, portability and objection, and the right to withdraw consent at any time. Full detail, including the lawful bases for processing, retention periods, recipients and any international transfers, is set out in our Privacy Policy.

9.2 Cookies and similar technologies (PECR)

This website uses a site-wide cookie banner. Non-essential cookies and similar technologies are used only after you have given consent, in line with the Privacy and Electronic Communications Regulations 2003 (PECR). You can change or withdraw your consent at any time through the banner or through your browser settings. Our Cookie Policy explains each category of cookie, its purpose and its duration.

9.3 Complaints to the regulator

If you are unhappy with how we have handled your personal data you can complain to the Information Commissioner’s Office (ICO), the United Kingdom’s data protection regulator, although we would ask you to raise the matter with us first so that we have the opportunity to put it right.

10. Bookings, Payments, Cancellations and Refunds

Course bookings form a contract between you and the operator. Prices, what is included, dates, venues and cancellation rights are confirmed before you book. As a commercial provider of training services we comply with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including the requirement to give you clear pre-contract information and the cancellation rights that apply to distance contracts. Statutory cancellation rights may be affected where a course has been fully performed with your agreement or where it is scheduled within the cooling-off period. Payment methods, invoicing, late payment, transfer requests, cancellation charges and refund timescales are all set out in our Payment and Refund Policy, which forms part of the Terms and Conditions.

11. Cross-References to Other Policies

This page should be read together with the following documents, all of which are published on this website and available from the Contacts page on request:

Privacy Policy — how we collect, use, share, store and delete personal data, and your rights under the UK GDPR.
Cookie Policy — the cookies and similar technologies used on this site, their purposes and how to manage consent.
Terms and Conditions — the contractual terms governing bookings, course delivery, delegate obligations and liability.
Payment and Refund Policy — billing, accepted payment methods, cancellation, transfer and refund arrangements.

Where there is any inconsistency between this page and a signed course agreement, the signed agreement prevails to the extent of the inconsistency.

12. Consumer Rights and Dispute Resolution

If you are a consumer, nothing in this page or in our other policies affects your statutory rights under the Consumer Rights Act 2015, which requires services to be performed with reasonable care and skill, within a reasonable time where no date is agreed, and for a reasonable price where none was agreed. If a course falls short of those standards you are entitled to a remedy, which may include a repeat performance or a price reduction. If you are a business customer, your rights are those set out in the Terms and Conditions.

If you have a complaint, please contact us first using the details in section 3, giving as much detail as you can, and we will acknowledge it promptly and aim to resolve it within a reasonable period. If we cannot resolve the matter between us, you may wish to consider alternative dispute resolution through an approved mediation scheme; we are not obliged to participate in a particular scheme but will consider reasonable requests. Consumers may also seek advice from Citizens Advice or, in some cases, from a relevant ombudsman or trading standards service.

13. Applicable Law and Competent Courts

This website and any dispute or claim arising out of or in connection with it, including its subject matter and formation, are governed by the law of England and Wales. Subject to the paragraph below, the courts of England and Wales have exclusive jurisdiction.

If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in the courts of the part of the United Kingdom in which you live, and nothing in this page prevents you from doing so or from relying on the mandatory consumer protection rules of your home jurisdiction.

14. Contact Route, Changes to This Page and Last-Updated Date

Enquiries about this Legal Information page, or about any of the identifiers shown above, should be sent to rbm.uk.as.programme.materials@redbeemedia.com, by telephone on 020 8495 5000, by post to Broadcast Centre, 201 Wood Lane, London W12 7TP, United Kingdom, or through the contact form on the Contacts page.

We review this page periodically and may update it to reflect changes in the law, in our business or in our operations. The version published on this website is the current version, and the date shown at the top of the page records when it was last changed. Continued use of the website after an update means you accept the revised page. If a change materially affects existing bookings we will tell affected customers directly.

15. Company Details at a Glance