Privacy Policy

Last updated: 02 November 2026

Who we are and our role as data controller

buzzlino operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We are responsible for deciding how and why your personal data is processed when you visit our site, submit enquiries through the contact form, or engage with our services related to professional video feeds, live signal management, content distribution, camera operations and broadcast-quality media supply for news and television clients. Our registered address is Broadcast Centre, 201 Wood Lane, London W12 7TP, United Kingdom and you may contact us using rbm.uk.as.programme.materials@redbeemedia.com or 020 8495 5000.

Scope of this notice

This policy explains how we handle personal data of visitors to the site, individuals who complete the contact form, potential business clients in the media sector, and anyone whose information we process in connection with providing high-quality video and signal services. It does not cover data processing carried out by third-party platforms linked from our site or by clients who receive our feeds.

Categories of personal data and sources

We collect contact details such as name, email address, telephone number and organisation when you use the contact form. Technical data including IP address, browser type, device identifiers and usage logs are gathered automatically through server records and the site-wide cookie banner. Business information such as project requirements for video operations or live signal needs may be supplied directly by you. We do not obtain data from public sources or third-party brokers unless you explicitly authorise it.

Purposes of processing and legal bases

We process contact data to respond to enquiries about media feed services under the legal basis of legitimate interests and, where appropriate, contract performance. Technical data supports site functionality, security monitoring and compliance with PECR cookie rules on the basis of legitimate interests and consent where required. Business details are used to prepare service proposals and manage client relationships under contract necessity. We never use personal data for unrelated marketing without separate consent.

Whether supplying data is obligatory

Providing contact information through the form is voluntary; however, without it we cannot respond to your request for information on video operations or broadcast feeds. Technical data is collected automatically and you can manage non-essential cookies via the banner. Refusing to supply optional details will not prevent basic site access but may limit our ability to assist with specific media distribution enquiries.

Cookies and similar technologies

The site uses essential and analytical cookies disclosed through the site-wide cookie banner. These technologies help maintain service reliability for live signal monitoring and content distribution features. Full details of cookie categories, durations and management options are set out in the separate Cookie Policy available on this site. You may adjust preferences at any time through the banner controls.

Processors, recipients and legal disclosures

We engage carefully selected processors including hosting providers, email delivery services and analytics platforms to support website operation and client communications. Categories include cloud infrastructure for storing media project records and secure communication tools. We disclose data only when required by law, such as in response to valid court orders or regulatory requests from UK authorities, and we maintain contracts that restrict further use by processors.

International transfers

Some processors may be located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations, standard contractual clauses approved by the Information Commissioner’s Office, or binding corporate rules to ensure equivalent protection for your personal data related to broadcast and video service enquiries.

Retention periods

Contact form data is retained for up to two years after the last meaningful contact to allow follow-up on media feed projects, after which it is securely deleted. Server logs containing technical data are kept for twelve months for security and compliance purposes. Client project records are retained for seven years to meet accounting and contractual obligations before deletion.

Security and data minimisation

We apply appropriate technical and organisational measures such as encryption in transit, access controls and regular staff training to protect personal data. Data collection is limited to what is necessary for the stated purposes, and we regularly review processing activities to avoid unnecessary retention of information connected with live signal management or content distribution.

Your data protection rights

Under UK GDPR you may request access to your personal data, rectification of inaccuracies, erasure where grounds exist, restriction of processing, data portability, and objection to certain processing. To exercise any right please write to rbm.uk.as.programme.materials@redbeemedia.com or Broadcast Centre, 201 Wood Lane, London W12 7TP, United Kingdom with sufficient information to verify your identity. We will respond within one month unless the request is complex.

Withdrawing consent and objecting to marketing

Where processing relies on consent you may withdraw it at any time by contacting rbm.uk.as.programme.materials@redbeemedia.com. You have an absolute right to object to direct marketing; we will cease such processing immediately upon receipt of your request. Objection to profiling or legitimate-interest processing will be considered on a case-by-case basis.

Complaints to the supervisory authority

If you remain dissatisfied you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, using their website or by post to their office in Wilmslow. We encourage you to contact us first so we can attempt to resolve any concern directly.

Children and age restrictions

Our services and website are directed at professional clients in the media and broadcasting sector. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that data from a child has been provided we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are used solely to improve site performance for visitors interested in professional video feeds and signal management.

Changes to this policy

We may update this notice to reflect changes in law, technology or our processing activities. The effective date will appear at the top of the page. Continued use of the site after an update constitutes acceptance of the revised policy.